Shipping Policy

Last updated: October 20, 2026

This policy explains how Purrsarcasm ships orders of our cat tees, hoodies, mugs and crew socks, what shipping costs and how long delivery usually takes.

Where We Ship

Purrsarcasm is a US business and ships to addresses in all 50 US states, including Alaska and Hawaii. We do not accept international orders or ship to addresses outside the United States.

Where Orders Ship From

Every item is kept in stock and ready to ship from our warehouse in the United States. Each order is checked before it leaves the warehouse.

Shipping Method, Cost and Delivery Time

• One method: we offer Standard Shipping only.
• Carriers: orders are delivered by USPS, UPS, FedEx or DHL, depending on your address and the package.
• Processing: we prepare and hand your order to the carrier within up to 3 business days (Monday to Friday, excluding US public holidays). This processing time is already included in the 5–11 business day total, not added on top of it.
• In transit: once shipped, packages are typically in transit for up to 8 business days.
• Shipping cost: Standard Shipping is free on orders over $75. For orders below that threshold, a flat rate of $5.99 applies. The exact shipping cost is shown at checkout before you pay.

Delivery Estimates

All delivery times are estimates, not guarantees. Business days are Monday to Friday and exclude weekends and US public holidays. Deliveries can occasionally take longer because of carrier delays, severe weather or peak holiday periods. If that happens, we will help you follow up with the carrier.

Order Tracking

When your order ships, you will receive a confirmation email with a tracking number. You can also check the status of your order at any time on our Track Order page.

Changing or Canceling an Order

If you need to change your shipping address or cancel an order, email us at [email protected] as soon as possible with your order number. Changes and cancellations are only possible before the order enters processing or shipment. Once an order has been processed or shipped, we may not be able to change it.

Damaged, Incorrect or Lost Packages

If your order arrives damaged, defective or incorrect, email us within 7 days of receiving it with your order number, a short description and clear photos, and we will arrange a replacement, a refund or another suitable solution at no cost to you. If your package appears to be lost in transit, contact us and we will work with the carrier to resolve it. See our Returns & Refunds Policy for full details.